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Customer Q&A 


Where do we ship to?

www.bla.com.au only ships within Australia. If you are in New Zealand please visit www.bla.co.nz, this site offers shipping across all of New Zealand.

Delivery Information

Please be aware that the shipping and handling times quoted at checkout do not incorporate the time it takes to pick and pack the goods from our Brisbane Warehouse, it is only a estimated time in transit. 

Quoted timeframes also do not include weekends. Orders placed Friday may not be shipped until early in the following week.

Why can’t I find a BLA store?

BLA is Australasia’s largest distributor of world leading Boating Lifestyle and Adventure products. We do not have any physical stores, instead we are aligned with great retailers across Australia who support and sell our great brands. This site is intrinsically linked to selected retailers.

If you are looking for your local store please visit the store locator or call our customer service centre.

How do I write a review?

You don’t have to take our word that the products we sell are world leading; instead take a look at the reviews our customers have written or better still write your own. Product reviews are found on their detail page on the Customer Reviews tab.

We have confidence in our product and value your feedback, as such reviews will be automatically posted for all to review as you shop. We do however reserve the right to remove product reviews that involve profanity or do not relate to the product reviewed.

Tips for writing great reviews:

Write about only one product per review.
Mention specifically what you like or do not like about the product.
Do not use profanity or inappropriate language.

What if I find a misprint or an error on the web site?

We do our best to make sure that our website is up-to-date and accurate. However, in the event that you do see any typos or errors on our website, please let us know and we'll fix it right away. You can contact us by visiting our contact page.  We greatly appreciate your feedback.

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